Privacy Policy

DuriKing values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or offline.

Information We Collect

We may collect the following personal information when you use our services:

- Name, address, and contact details (phone number, email).

- Payment information (processed securely via third-party providers).

- Delivery details (recipient’s name, address, contact).

- Purchase history and transaction records.

- Website or social media interaction data (e.g., cookies, IP address, browsing behavior).

How We Use Your Information

Your personal data may be used for:

- Processing and fulfilling your orders.

- Delivering products to your specified address.

- Providing customer service and handling inquiries.

- Sending updates, promotions, and marketing communications (if you have opted in).

- Improving our products, services, and website experience.

- Complying with legal and regulatory obligations.

Disclosure of Information

We may share your data with:

- Delivery partners / logistics providers to complete your order.

- Payment processors for secure transactions.

- IT service providers who support our website and systems.

- Government authorities or regulators if legally required.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security of Data

We take reasonable technical and organizational measures to safeguard your data against unauthorized access, misuse, alteration, or loss.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the PDPA, you have the right to:

- Access the personal data we hold about you.

- Request correction of inaccurate or outdated information.

- Withdraw consent for us to use your data (may affect service delivery).

- Request deletion of your personal data, subject to legal and contractual restrictions.

Requests can be made via the contact details provided in this website.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

You may disable cookies in your browser settings, but certain features of our website may not function properly.

Marketing & Communications

By providing your contact details, you may receive promotional messages from DuriKing.

You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in our messages. Alternatively, you may contact us directly to opt-out of any marketing communications at any time.

Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

Contact Us

For questions about this Privacy Policy or to exercise your rights under the PDPA, please contact us with details provided in this website.